owasco rv rental - calgary rv rental companies
owasco rv rental - rv rental calgary
OWASCO’s service record with its clients is excellent and we are the proud recipients of the prestigious C.A.A. customer service award as well as the “I Care” service award from Volkswagen of Canada.
JAYCO
Gold Status for Sales & Service and for Customer Satisfaction
HOME & PARK
Top 5 Dealer’s Club Canada
TRIPLE “E”
President’s Silver Award Volume of Sales & Service
100% of our vehicles are company owned. All vehicles are late model years and of premium product. Owasco’s new facility is ranked as one of the best in Canada.
Our friendly and courteous counter staff is fluent in English, Dutch, German, Italian and French to assist your customers.
We at OWASCO are looking forward to serving you and your clients in 2010, and hope that once again we might have a successful year!
OWASCO ADVANTAGES
* Partner of the RVRAC (RV Rental Association of Canada)
* Discounts to Ontario Provincial Parks (This is valid for travel from 2010)
* Only very luxurious, late model Motorhomes and Van Conversions are used with no more than 80,000km
* Great quality equipment; giving attention to the smallest details – egg cups, thermos bottle, tea pot, steak knives, axe
* 24h Ford/GM/Dodge Roadside assistance
* Family owned business, serving you and your clients since 1972
* Our main rental station in YYZ is a beautiful, modern facility
* Morning Pick Ups
* Conveniently located near all major highways to all popular destinations
* Experienced staff who speak Dutch, German, English, Italian and French and can assist your clients by phone in case of an emergency
* Instructions for use of vehicles are given in person by multilingual staff
* Quick reference manuals in language of origin
* $5 million public liability coverage per unit
* CDR Insurance included in daily rate (This is valid for travel from 2010)
* No extra charge for additional drivers
* Free road maps, tour information, camping guides and information on special attractions and special events
OWASCO MISSION STATEMENT
“TO PROVIDE THE CLEANEST, MOST RELIABLE RVS IN THE INDUSTRY, WHILE MAINTAINING OUR STATUS OF BEING THE LEADER IN CUSTOMER SERVICE AND QUALITY.”
Owasco RV Rental Rental Terms
PAYMENTS
- An initial booking confirmation deposit as itemised in your booking breakdown of costs will be required at time of booking confirmation.
- Your remaining rental charges will be payable by Visa or Mastercard 37 days prior to the commencement of your rental.
- Taxes and payment for some additional extras like one way fees, convenience kits, insurance options etc may be payable directly to Owasco RV on the day of rental commencement when you pick up your vehicle. If this is the case this again will be itemised in your breakdown of booking costs.
CANCELLATION POLICY
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
- No fee if booking is cancelled within 3 days of request.
- Up to 33 days prior to departure CAN$200.00 plus GST .
- 32 - 19 days before scheduled departure: 60% of total remaining rental charges plus GST.
- 18 - 4 day(s) before scheduled departure: 75% of total remaining rental charges plus GST.
- 3 days before scheduled departure or No show – 100% of the total remaining rental charges plus GST.
- No refunds for early returns
- OWASCO will not refund any reservation cancelled, missed or otherwise as a result of war or an act of terrorism
TRAVEL INSURANCE
We strongly recommend that clients ensure they take out the highest level of Travel Insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
MINIMUM RENTALS
- 1 week minimum for rentals
- 2 weeks minimum on Class A bookings
- 3 weeks minimum on Northern Rentals
OFFICE HOURS
Monday – Friday 8:00am – 5:00pm
Saturday 9:00am – 4:00pm
Sundays & Holidays Closed
2010 HOLIDAYS
New Year’s Day Jan 1
Family Day Feb 15
Good Friday Apr 2
Victoria Day May 24
Canada Day Jul 1
Labour Day Sep 6
Thanksgiving Day Oct 11
Christmas Day Dec 25
Boxing Day Dec 26
DISTANCE FROM THE AIRPORT
Toronto 60km
VEHICLE PICK UP & RETURN HOURS
The vehicles are generally handed over between 10:00am and 3:00pm and must be returned between 8:00am and 10:00am. No pick ups or drop offs after 3:00pm. Late returns will be charged an extra $50/hour and our transfer to the hotel will be void.
PICK-UP AND DROP-OFF INSTRUCTIONS
The client must phone early in the morning or the day before, if they wish to be picked up. The client must pick-up and return the
vehicle at Owasco unless otherwise specified. Upon delivery of the vehicle, the client must hold a voucher containing the particulars of the rental: party’s name, reference number, type of vehicle, items prepaid and items to be paid locally.
TORONTO
Pick-up at Airport Hotels. Drop-off at Airport or Airport Hotels. Downtown Hotel pick up and drop off on Mondays only.
EXPRESS PICK UP
To serve our customers faster and better we ask that the following customer information be sent to us at least one week prior to pick-up.
A. Name, address, phone number and credit card number with expiry date of principal driver, email address
B. Name and driver’s license number of additional driver's)
C. Name and address of transfer hotel
EARLY RETURNS
No refund for early returns. No refund for unused kilometers.
ORIENTATION
1. We thoroughly explain the vehicle and appliances to our customers in person with detailed instructions so they will be sure to
enjoy their camping trip.
2. We explain the rental contract at which time we will collect for items not prepaid, insurance premium, cleaning and security deposits.
3. We give advice on where and how to drive in Canada. An explanation of how to operate the vehicle will be given in English,
German, Dutch, Italian or French according to the client’s preference.
4. The clients will receive free tour packages, maps and campsite information along with a personal explanation of things to do and
see! Free storage of luggage is also provided.
5. A reminder sheet will be given informing the client again what to do in case of breakdown or accident, rules and regulations of
the road and how to maintain the vehicle to operate the RV safely.
We familiarize our customers personally with our vehicles and if requested, we will take them for a short test drive. We spend 60 minutes on this “hands on” explanation. (NO video!)
RENTER’S RESPONSIBILITY
Every renter must have a valid credit card to be able to rent an RV from OWASCO. The renter is responsible for the vehicle and
will be charged for any misuse or undue care, mechanical damage due to negligence in vehicle operation or failure to provide normal
maintenance. This includes checking engine oil, fluids and coolant levels at each refueling, as well as reporting mechanical failures
immediately. Necessary repairs over $75 require/need prior authorization from our office. Insurance coverage is void by not report-
ing any damage to OWASCO and Insurance Company within 24 hrs.
AVAILABILITY
If, for any reason, beyond our control the reserved vehicle is not available, Owasco reserves the right to substitute a vehicle of
equivalent value, to refund all payments without further liabilities, or offer a higher rated vehicle at no extra cost to the renter. Any
subsequent expenses (additional ferry costs, gasoline, etc. are the renter's responsibility).
Should a lower rated vehicle be offered, Owasco's only obligation is to refund the cost difference between the two vehicles. In the
event that the renter refuses to accept the vehicle offered, the renter acknowledges that all payments will be forfeited and he/she will
have no further loss or damage against Owasco.
DRIVER REQUIREMENTS
Properly licensed drivers can operate the vehicle, 21 years of age or older, maximum age 75 years. For people younger than 25 years VIP insurance is mandatory. A valid driver’s license is necessary. An international driver’s license for drivers from overseas is recommended.
ROADSIDE ASSISTANCE
Customers renting OWASCO vehicles have 24-hour Ford, GM and Dodge roadside assistance in Canada and the USA.
This service does not cover the expenses for non-mechanical difficulties such as running out of gas, cooling fluids or oil, tire and
radio problems, air conditioning, losing keys, non functioning of the fridge etc.
We also give our customers a toll free emergency phone number where we can be reached daily from 8am to 7pm. We do not cover
any cost incurred by use of cell phones.
NORTHERN RENTALS
A surcharge of $300 applies to rentals traveling north of Fort St. John on the Alaska Hwy, Cassiar Hwy, into Yukon and Alaska. Northern use must be specified and confirmed at time of reservation. We allow northern rentals with non-slide C22’-C25’ and C26’ slide outs.
CLEANING DEPOSIT
$200 ($300 for the A Class) is processed at time of rental and refunded upon return of clean unit.
No pets/animals allowed! No smoking allowed in any of the vehicles!
Cleaning charges:
- $500 smoking/pets
- $50/hour inside/outside cleaning
- $25 dumping per tank
- $75 fuel refill service fee + fuel cost
INSURANCE
OWASCO maintains liability coverage on all its rental vehicles to a maximum of $5,000,000 for any bodily injury and property damage liability claims arising from the operation or use of its rental vehicles. Premiums for this basic public liability coverage are included in all rental rates, which also include premiums for collision insurance and comprehensive insurance (CDR) with a deductible of $1,500 to $4,000 per occurrence. All coverage and waivers are subject to the express terms of the rental contract and of the applicable motor vehicle insurance contract.
DAMAGE TO VEHICLE
Customer's Responsibility
In the event of loss or damage to vehicle while on rental, whether or not due to the fault of the rental customer, the customer’s responsibility for direct and accidental loss or damage to the vehicle is limited to a maximum of $1,500 per occurrence. There is no limit however, if the vehicle incurs loss or damage not covered by the insurance as outlined in the insurance table.
DEPOSITS
At time of rental we charge the renter’s credit card with a Cleaning Deposit ($150 / $250 Class A) and take a signed imprint as an Insurance Deposit. Deposits are refundable upon vehicle’s check-in if it has been returned: On time, un-damaged, clean, equipment complete, holding tanks empty and gas tank full. Deposits given by charge – credit cards, will be refunded by same.
| Deposits for Deluxe Van, Sprinter and Motor home | Deposit Class A |
| Cleaning Deposit: $150 | Cleaning Deposit: $250 |
|
Insurance Deposit: Signed Imprint | Insurance Deposit: Signed Imprint |
| Total Deposit: $150 |
Total Deposit: $250 |
TRAVEL NOT ALLOWED
Motor homes are not permitted on Dempster Hwy, Inuvik, Northwest Territories, Mexico or Death Valley. Alaska and Yukon, Cassiar Hwy, Alaska Hwy only with Northern Surcharge (conditions apply.) RVs are not permitted on roads designated on the official provincial or state maps as “other roads - gravel or dirt.”
OWASCO is not responsible for hotel charges, car rentals or any other incidental or consequential costs in the event of a breakdown.
Within 24 hrs a report to OWASCO/Insurance Company and/or police must be filed in case of an accident, any damage to the vehi-
cle, vandalism, fire or theft, otherwise insurance is null and void.
|
CDR INSURANCE (INCLUDED IN RENT) | |
| Fire & Theft (Personal Contents Not Covered) | $1500 |
| Windshield & Glass Damage | $1500 |
| Motor Vehicle Accident / Vandalism / Hit & Run | $1500 |
| Flat Tires or Damaged Wheels | $1500 |
| Vehicle Accident in Parking Lot, Campground, Service Station | $1500 |
|
Collision with any Stationary Object, Damage to Undercarriage or Air Conditioning or Slide Out | $1500 |
| INSURANCE & SECURITY DEPOSIT REQUIRED | Signed Credit Card Imprint only |
The following damages are not covered by insurance and the cost of all resulting repairs and replacement vehicles are therefore the responsibility of the renter:
- Failure to maintain all fluid levels
- Failure to use specified fuel or use of contaminated fuel; or fuel in water system
- Operation by anyone under 21 years of age, not licensed
- Driving under the influence of alcohol or drugs
- Deliberate or wilful damage by renter or guests
- Travel in restricted areas
- Towing of any kind
- Freezing of the vehicle's systems
- More passengers than the available seat belts
- Damage occurring in an accident that the renter has failed to report to Owasco, Insurance Company or police
- Nature damage (hail, storm, tornados)
- Motor home theft in Montreal (except spec. campgrounds)
ADDITIONAL DRIVER
There is no charge for additional drivers. However, all drivers must be present at the time of vehicle pick up.
ALL INCLUSIVE PACKAGE
This option includes Prep. Fee, and Convenience Kits
PRE-PAID KILOMETERS
100km per day packages, 500km packages and Unlimited Kilometers packages(only in connection with the All Inclusive Package) can be prepaid at time of reservation
Extra Km: CAD$0.37 per kilometer; Payable upon return of the vehicle; charged on all vehicles
TAXES
Toronto departures ------ 13%
PREPARATION FEE
CAD$75 - includes 1 propane fill, 1 pack toilet paper and toilet chemicals
CAD$150 - includes propane fill, 1 pack toilet paper, toilet chemicals, Transfers to/from specified points
CONVENIENCE KITS
Dishes & cutlery: we always pack 2 extras of each item. Charges will apply for lost or broken equipment.
Extras like wine glasses and teapots upon request.
| PER VEHICLE | PER PERSON |
| 1 set of pots and pans | 1 duvet (Nordic) |
| 1 frying pan | 1 duvet cover |
| 1 set of bowls | 2 sheets per bed |
| 1 meat platter | 1 pillow and cover |
| 1 can opener | 1 hand towel |
| 1 cork screw | 1 bath towel |
| 1 whisk | 1 cork screw |
| 1 spatula | 1 large plate |
| 2 carving knives | 1 small plate |
| 1 peeler | 1 cereal & fruit bowl |
| 1 serving spoon | 1 cup |
| 1 cooking spoon | 1 glass |
| 1 cutlery tray | 1 egg cup with spoon |
| 1 cutting board | 1 knife |
| 1 kettle | 1 fork |
| 1 coffee maker | 1 tablespoon |
| 2 tea towels | 1 teaspoon |
| 1 pair rubber gloves | 1 steak knife |
| 1 sieve or strainer | |
| 1 broom and dustpan | |
| 1 flashlight / tool set | |
| 1 fire extinguisher | |
| 1 pair of scissors | |
| 1 waste basket | |
| 1 axe | |
| 1 cleaning cloth | |
| 1 first aid kit | |
| 1 pot holder set |
NORTHERN RENTAL
CAD$300 Minimum rental charge: 3 weeks.
Conditions apply, please read our terms and conditions
GENERATOR CHARGE
$5/hour where applicable
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Owasco RV Rental Rental Terms for travel between 01-Jan-2010 and 31-Dec-2010
PAYMENTS
- An initial booking confirmation deposit as itemised in your booking breakdown of costs will be required at time of booking confirmation.
- Your remaining rental charges will be payable by Visa or Mastercard 37 days prior to the commencement of your rental.
- Taxes and payment for some additional extras like one way fees, convenience kits, insurance options etc may be payable directly to Owasco RV on the day of rental commencement when you pick up your vehicle. If this is the case this again will be itemised in your breakdown of booking costs.
CANCELLATION POLICY
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
- No fee if booking is cancelled within 3 days of request.
- Up to 33 days prior to departure CAN$200.00 plus GST .
- 32 - 19 days before scheduled departure: 60% of total remaining rental charges plus GST.
- 18 - 4 day(s) before scheduled departure: 75% of total remaining rental charges plus GST.
- 3 days before scheduled departure or No show – 100% of the total remaining rental charges plus GST.
- No refunds for early returns
- OWASCO will not refund any reservation cancelled, missed or otherwise as a result of war or an act of terrorism
TRAVEL INSURANCE
We strongly recommend that clients ensure they take out the highest level of Travel Insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
MINIMUM RENTALS
- 1 week minimum for rentals
- 2 weeks minimum on Class A bookings
- 3 weeks minimum on Northern Rentals
OFFICE HOURS
Monday – Friday 8:00am – 5:00pm
Saturday 9:00am – 4:00pm
Sundays & Holidays Closed
2010 HOLIDAYS
New Year’s Day Jan 1
Family Day Feb 15
Good Friday Apr 2
Victoria Day May 24
Canada Day Jul 1
Labour Day Sep 6
Thanksgiving Day Oct 11
Christmas Day Dec 25
Boxing Day Dec 26
DISTANCE FROM THE AIRPORT
Toronto 60km
VEHICLE PICK UP & RETURN HOURS
The vehicles are generally handed over between 10:00am and 3:00pm and must be returned between 8:00am and 10:00am. No pick ups or drop offs after 3:00pm. Late returns will be charged an extra $50/hour and our transfer to the hotel will be void.
PICK-UP AND DROP-OFF INSTRUCTIONS
The client must phone early in the morning or the day before, if they wish to be picked up. The client must pick-up and return the
vehicle at Owasco unless otherwise specified. Upon delivery of the vehicle, the client must hold a voucher containing the particulars of the rental: party’s name, reference number, type of vehicle, items prepaid and items to be paid locally.
TORONTO
Pick-up at Airport Hotels. Drop-off at Airport or Airport Hotels. Downtown Hotel pick up and drop off on Mondays only.
EXPRESS PICK UP
To serve our customers faster and better we ask that the following customer information be sent to us at least one week prior to pick-up.
A. Name, address, phone number and credit card number with expiry date of principal driver, email address
B. Name and driver’s license number of additional driver's)
C. Name and address of transfer hotel
EARLY RETURNS
No refund for early returns. No refund for unused kilometers.
ORIENTATION
1. We thoroughly explain the vehicle and appliances to our customers in person with detailed instructions so they will be sure to
enjoy their camping trip.
2. We explain the rental contract at which time we will collect for items not prepaid, insurance premium, cleaning and security deposits.
3. We give advice on where and how to drive in Canada. An explanation of how to operate the vehicle will be given in English,
German, Dutch, Italian or French according to the client’s preference.
4. The clients will receive free tour packages, maps and campsite information along with a personal explanation of things to do and
see! Free storage of luggage is also provided.
5. A reminder sheet will be given informing the client again what to do in case of breakdown or accident, rules and regulations of
the road and how to maintain the vehicle to operate the RV safely.
We familiarize our customers personally with our vehicles and if requested, we will take them for a short test drive. We spend 60 minutes on this “hands on” explanation. (NO video!)
RENTER’S RESPONSIBILITY
Every renter must have a valid credit card to be able to rent an RV from OWASCO. The renter is responsible for the vehicle and
will be charged for any misuse or undue care, mechanical damage due to negligence in vehicle operation or failure to provide normal
maintenance. This includes checking engine oil, fluids and coolant levels at each refueling, as well as reporting mechanical failures
immediately. Necessary repairs over $75 require/need prior authorization from our office. Insurance coverage is void by not report-
ing any damage to OWASCO and Insurance Company within 24 hrs.
AVAILABILITY
If, for any reason, beyond our control the reserved vehicle is not available, Owasco reserves the right to substitute a vehicle of
equivalent value, to refund all payments without further liabilities, or offer a higher rated vehicle at no extra cost to the renter. Any
subsequent expenses (additional ferry costs, gasoline, etc. are the renter's responsibility).
Should a lower rated vehicle be offered, Owasco's only obligation is to refund the cost difference between the two vehicles. In the
event that the renter refuses to accept the vehicle offered, the renter acknowledges that all payments will be forfeited and he/she will
have no further loss or damage against Owasco.
DRIVER REQUIREMENTS
Properly licensed drivers can operate the vehicle, 21 years of age or older, maximum age 75 years. For people younger than 25 years VIP insurance is mandatory. A valid driver’s license is necessary. An international driver’s license for drivers from overseas is recommended.
ROADSIDE ASSISTANCE
Customers renting OWASCO vehicles have 24-hour Ford, GM and Dodge roadside assistance in Canada and the USA.
This service does not cover the expenses for non-mechanical difficulties such as running out of gas, cooling fluids or oil, tire and
radio problems, air conditioning, losing keys, non functioning of the fridge etc.
We also give our customers a toll free emergency phone number where we can be reached daily from 8am to 7pm. We do not cover
any cost incurred by use of cell phones.
NORTHERN RENTALS
A surcharge of $300 applies to rentals traveling north of Fort St. John on the Alaska Hwy, Cassiar Hwy, into Yukon and Alaska. Northern use must be specified and confirmed at time of reservation. We allow northern rentals with non-slide C22’-C25’ and C26’ slide outs.
CLEANING DEPOSIT
$200 ($300 for the A Class) is processed at time of rental and refunded upon return of clean unit.
No pets/animals allowed! No smoking allowed in any of the vehicles!
Cleaning charges:
- $500 smoking/pets
- $50/hour inside/outside cleaning
- $25 dumping per tank
- $75 fuel refill service fee + fuel cost
INSURANCE
OWASCO maintains liability coverage on all its rental vehicles to a maximum of $5,000,000 for any bodily injury and property damage liability claims arising from the operation or use of its rental vehicles. Premiums for this basic public liability coverage are included in all rental rates, which also include premiums for collision insurance and comprehensive insurance (CDR) with a deductible of $1,500 to $4,000 per occurrence. All coverage and waivers are subject to the express terms of the rental contract and of the applicable motor vehicle insurance contract.
DAMAGE TO VEHICLE
Customer's Responsibility
In the event of loss or damage to vehicle while on rental, whether or not due to the fault of the rental customer, the customer’s responsibility for direct and accidental loss or damage to the vehicle is limited to a maximum of $1,500 per occurrence. There is no limit however, if the vehicle incurs loss or damage not covered by the insurance as outlined in the insurance table.
DEPOSITS
At time of rental we charge the renter’s credit card with a Cleaning Deposit ($150 / $250 Class A) and take a signed imprint as an Insurance Deposit. Deposits are refundable upon vehicle’s check-in if it has been returned: On time, un-damaged, clean, equipment complete, holding tanks empty and gas tank full. Deposits given by charge – credit cards, will be refunded by same.
| Deposits for Deluxe Van, Sprinter and Motor home | Deposit Class A |
| Cleaning Deposit: $150 | Cleaning Deposit: $250 |
|
Insurance Deposit: Signed Imprint | Insurance Deposit: Signed Imprint |
| Total Deposit: $150 |
Total Deposit: $250 |
TRAVEL NOT ALLOWED
Motor homes are not permitted on Dempster Hwy, Inuvik, Northwest Territories, Mexico or Death Valley. Alaska and Yukon, Cassiar Hwy, Alaska Hwy only with Northern Surcharge (conditions apply.) RVs are not permitted on roads designated on the official provincial or state maps as “other roads - gravel or dirt.”
OWASCO is not responsible for hotel charges, car rentals or any other incidental or consequential costs in the event of a breakdown.
Within 24 hrs a report to OWASCO/Insurance Company and/or police must be filed in case of an accident, any damage to the vehi-
cle, vandalism, fire or theft, otherwise insurance is null and void.
|
CDR INSURANCE (INCLUDED IN RENT) | |
| Fire & Theft (Personal Contents Not Covered) | $1500 |
| Windshield & Glass Damage | $1500 |
| Motor Vehicle Accident / Vandalism / Hit & Run | $1500 |
| Flat Tires or Damaged Wheels | $1500 |
| Vehicle Accident in Parking Lot, Campground, Service Station | $1500 |
|
Collision with any Stationary Object, Damage to Undercarriage or Air Conditioning or Slide Out | $1500 |
| INSURANCE & SECURITY DEPOSIT REQUIRED | Signed Credit Card Imprint only |
The following damages are not covered by insurance and the cost of all resulting repairs and replacement vehicles are therefore the responsibility of the renter:
- Failure to maintain all fluid levels
- Failure to use specified fuel or use of contaminated fuel; or fuel in water system
- Operation by anyone under 21 years of age, not licensed
- Driving under the influence of alcohol or drugs
- Deliberate or wilful damage by renter or guests
- Travel in restricted areas
- Towing of any kind
- Freezing of the vehicle's systems
- More passengers than the available seat belts
- Damage occurring in an accident that the renter has failed to report to Owasco, Insurance Company or police
- Nature damage (hail, storm, tornados)
- Motor home theft in Montreal (except spec. campgrounds)
ADDITIONAL DRIVER
There is no charge for additional drivers. However, all drivers must be present at the time of vehicle pick up.
ALL INCLUSIVE PACKAGE
This option includes Prep. Fee, and Convenience Kits
PRE-PAID KILOMETERS
100km per day packages, 500km packages and Unlimited Kilometers packages(only in connection with the All Inclusive Package) can be prepaid at time of reservation
Extra Km: CAD$0.37 per kilometer; Payable upon return of the vehicle; charged on all vehicles
TAXES
Toronto departures ------ 13%
PREPARATION FEE
CAD$75 - includes 1 propane fill, 1 pack toilet paper and toilet chemicals
CAD$150 - includes propane fill, 1 pack toilet paper, toilet chemicals, Transfers to/from specified points
CONVENIENCE KITS
Dishes & cutlery: we always pack 2 extras of each item. Charges will apply for lost or broken equipment.
Extras like wine glasses and teapots upon request.
| PER VEHICLE | PER PERSON |
| 1 set of pots and pans | 1 duvet (Nordic) |
| 1 frying pan | 1 duvet cover |
| 1 set of bowls | 2 sheets per bed |
| 1 meat platter | 1 pillow and cover |
| 1 can opener | 1 hand towel |
| 1 cork screw | 1 bath towel |
| 1 whisk | 1 cork screw |
| 1 spatula | 1 large plate |
| 2 carving knives | 1 small plate |
| 1 peeler | 1 cereal & fruit bowl |
| 1 serving spoon | 1 cup |
| 1 cooking spoon | 1 glass |
| 1 cutlery tray | 1 egg cup with spoon |
| 1 cutting board | 1 knife |
| 1 kettle | 1 fork |
| 1 coffee maker | 1 tablespoon |
| 2 tea towels | 1 teaspoon |
| 1 pair rubber gloves | 1 steak knife |
| 1 sieve or strainer | |
| 1 broom and dustpan | |
| 1 flashlight / tool set | |
| 1 fire extinguisher | |
| 1 pair of scissors | |
| 1 waste basket | |
| 1 axe | |
| 1 cleaning cloth | |
| 1 first aid kit | |
| 1 pot holder set |
NORTHERN RENTAL
CAD$300 Minimum rental charge: 3 weeks.
Conditions apply, please read our terms and conditions
GENERATOR CHARGE
$5/hour where applicable
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Owasco RV Rental Insurance
THE BELOW INSURANCE IS VALID FOR TRAVEL BEFORE 1 JANUARY 2010.
DAMAGE TO VEHICLE
Customer’s Responsibility
In the event of loss or damage to vehicle while on rental, whether or not due to the fault of the rental customer, the customer’s responsibility for direct and accidental loss or damage to the vehicle is limited to a maximum of CAN$7500 per occurrence. There is no limit however if vehicle incurs loss or damage not covered by the insurance as outlined below.
DEPOSITS
At time of rental we charge the renter’s credit card with an Insurance Deposit of CAD$5000, if CDR Insurance is purchased CAD$1500 or if VIP is purchased we require a blank credit card imprint.
Security Deposits are refundable upon vehicle’s check-in if it has been returned: On time, undamaged, clean, equipment complete, holding tanks empty and gas tank full. Deposits given by charge – credit cards, will be refunded by same.
TRAVEL NOT ALLOWED
Parking in Montreal is not allowed.
Motorhomes are not permitted on Dempster Hwy, Inuvik, Northwest Territories, Mexico or Death Valley. Alaska and Yukon, Cassiar Hwy, Alaska Hwy only with Northern Surcharge (conditions apply). RVs are not permitted on roads designated on the official provincial or state maps as “other roads – gravel or dirt”.
Owasco is not responsible for hotel charges, car rental or any other incidental or consequential costs in the event of a breakdown. Within 24hrs. a report to Owasco/Insurance Company and/or Police must be filed in case of an accident, any damage to vehicle, vandalism, fire or theft, otherwise insurance is null and void.
In case of an accident, damage to vehicle, vandalism, fire or theft, a report must be filed according to the instruction manual. Otherwise insurance is null and void.
|
Standard Insurance (included in rental) |
CDR INSURANCE (CAD$15 per day) mandatory if 0-Deductible Insurance is purchased |
VIP Insurance (CAD$20 per day) |
|
| Fire & Theft (Personal Contents Not Covered) | CAD$7500 | CAD$1500 | CAD$500 |
| Windshield & Glass Damage | CAD$7500 | CAD$1500 | CAD$500 |
| Motor Vehicle Accident / Vandalism / Hit & Run / Hail | CAD$7500 | CAD$1500 | CAD$500 |
| Flat Tires or Damaged Wheels / Interior Damage | CAD$7500 | CAD$1500 | CAD$500 |
|
Vehicle Accident in Parking Lot, Campground, Service Station |
CAD$7500 | CAD$3000 | CAD$500 |
|
Collision with any Stationary Object, Damage to Undercarriage or Air Conditioning or Slide-Out |
CAD$5000 | CAD$5000 | CAD$2000 |
| Motorhome Theft in Montreal while in motion (hijacking) | Not Covered | CAD$5000 | CAD$5000 |
| Insurance & Security Deposit Required |
CAD$5000 Credit Card Charge |
CAD$1500 Credit Card Charge |
Blank Credit Card Imprint |
The following are not covered if damages are caused by:
• Failure to maintain all fluid levels;
• Failure to use specified fuel or use of contaminated fuel; or fuel in water system;
• Operation by anyone under 21 years of age or not licensed;
• Driving under the influence of alcohol or drugs;
• Deliberate or wilful damage by renter or guests;
• Travel in restricted areas
• Towing of any kind;
• Freezing of the vehicle’s systems;
• More passengers than the available seat belts;
• Damage occurring in an accident that the renter has failed to report to Owasco, Insurance Company or police
• Nature damage (hail, storm, tornados)
• Motorhome theft in Montreal – when parked.
TRAVEL INSURANCE
We strongly recommend that clients ensure they take out the highest level of Travel Insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
THE BELOW INSURANCE IS VALID FOR TRAVEL FROM 1 JANUARY 2010.
INSURANCE
OWASCO maintains liability coverage on all its rental vehicles to a maximum of $5,000,000 for any bodily injury and property damage liability claims arising from the operation or use of its rental vehicles. Premiums for this basic public liability coverage are included in all rental rates, which also include premiums for collision insurance and comprehensive insurance (CDR) with a deductible of $1,500 to $4,000 per occurrence. All coverage and waivers are subject to the express terms of the rental contract and of the applicable motor vehicle insurance contract.
DAMAGE TO VEHICLE
Customer's Responsibility
In the event of loss or damage to vehicle while on rental, whether or not due to the fault of the rental customer, the customer’s responsibility for direct and accidental loss or damage to the vehicle is limited to a maximum of $1,500 per occurrence. There is no limit however, if the vehicle incurs loss or damage not covered by the insurance as outlined in the insurance table.
DEPOSITS
At time of rental we charge the renter’s credit card with a Cleaning Deposit ($150 / $250 Class A) and take a signed imprint as an Insurance Deposit. Deposits are refundable upon vehicle’s check-in if it has been returned: On time, un-damaged, clean, equipment complete, holding tanks empty and gas tank full. Deposits given by charge – credit cards, will be refunded by same.
| Deposits for Deluxe Van, Sprinter and Motor home | Deposit Class A |
| Cleaning Deposit: $150 | Cleaning Deposit: $250 |
|
Insurance Deposit: Signed Imprint |
Insurance Deposit: Signed Imprint |
| Total Deposit: $150 |
Total Deposit: $250 |
TRAVEL NOT ALLOWED
Motor homes are not permitted on Dempster Hwy, Inuvik, Northwest Territories, Mexico or Death Valley. Alaska and Yukon, Cassiar Hwy, Alaska Hwy only with Northern Surcharge (conditions apply.) RVs are not permitted on roads designated on the official provincial or state maps as “other roads - gravel or dirt.”
OWASCO is not responsible for hotel charges, car rentals or any other incidental or consequential costs in the event of a breakdown.
Within 24 hrs a report to OWASCO/Insurance Company and/or police must be filed in case of an accident, any damage to the vehi-
cle, vandalism, fire or theft, otherwise insurance is null and void.
|
CDR INSURANCE (INCLUDED IN RENT) |
|
| Fire & Theft (Personal Contents Not Covered) | $1500 |
| Windshield & Glass Damage | $1500 |
| Motor Vehicle Accident / Vandalism / Hit & Run | $1500 |
| Flat Tires or Damaged Wheels | $1500 |
| Vehicle Accident in Parking Lot, Campground, Service Station | $1500 |
|
Collision with any Stationary Object, Damage to Undercarriage or Air Conditioning or Slide Out |
$1500 |
| INSURANCE & SECURITY DEPOSIT REQUIRED | Signed Credit Card Imprint onl |
The following damages are not covered by insurance and the cost of all resulting repairs and replacement vehicles are therefore the responsibility of the renter:
- Failure to maintain all fluid levels
- Failure to use specified fuel or use of contaminated fuel; or fuel in water system
- Operation by anyone under 21 years of age, not licensed
- Driving under the influence of alcohol or drugs
- Deliberate or wilful damage by renter or guests
- Travel in restricted areas
- Towing of any kind
- Freezing of the vehicle's systems
- More passengers than the available seat belts
- Damage occurring in an accident that the renter has failed to report to Owasco, Insurance Company or police
- Nature damage (hail, storm, tornados)
- Motor home theft in Montreal (except spec. campgrounds)